Call us:+91-832-906-0369 Email:sales@mydschool.com

FAQ


Parents

What is MyDschool?

MyDschool is education management systems software that simplifies the operation of your institute. Moreover, it is a digital platform that establishes communication between the Students and Parents and the school staff.

Is MyDschool Secure?

MyDschool is secure to use. In this online school management system, every individual is assigned a unique Id and Password.

What is the ease of Operation in the app?

MyDschool APP has a simple user interface to perform the execution. In this student attendance app, the data is readily available at the click of a button.

How to submit assignments to teachers using MyDschool App?

To enhance the learning skills for a student and to facilitate better learning and teaching experience between a student and teacher, a new feature of submission of Assignment is rolled out in this version. This is one of the top student management systems in which students can complete the assignments given by the teachers, take photographs of the completed assignments and submit them to the Teacher concerned.

What is online Attendance?

This facility helps the student to mark their attendance on the Online Learning Platform. This feature will also track the activity of the student under various sections of the App. In our student attendance app, parents can also track the present and past attendance of their respective children through this segment.

What is the Ask a Question feature in this school ERP software?

This segment will help students to further clarify their doubts by raising a question to the concerned subject teachers and also receive an answer about the same.

How can I seek support?

In our education management systems software, a new feature has been rolled out this year whereby the parents can communicate with the Administration of the School or the Technical Staff of the App and place their suggestions or issues.

What is Notifications Alert?

Notification and Important messages from the School and Teachers are sent in the Notification Segment of student attendance app. This segment will also show the count of the unread notifications.

How to join the live class?

To join the live class in our online school management system, just click on the Live Classes option, click on the subject that you wish to join and you are straight into a live class meeting. The Timetable for Live classes will be uploaded every week under Class Timetable Segment.

What are Online Videos?

These are educational videos created by the subject teachers to enhance the learning experience of the students.

Where are assignments sent by the Teachers?

The Assignments sent by the Teacher will be available under the Assignment segment of our Education Management Systems Software. The latest Assignments will be displayed at the top followed by the older Assignments.

How to recover the Password or User Id?

You may either get back to your Class Teacher or School Admin to know your User Id and Password or you may also click on Forget Password under the Login Screen, fill in the required credentials and the Password will be mailed to you.

How would I be intimated about my Fees details?

The Fees Summary segment of our school admission software will display the complete details of the fees paid by you and the due fees which are left. Also, all the fee receipts of the fees paid will be available under this segment.

How to update your profile?

Our platform is one of the prime student management systems. The Profile segment of the App will display the student’s details. At any point in time details like Mobile Numbers, addresses and other relevant information can be updated by the parents by clicking on the update profile under this segment.

Admin

Why to choose cloud-based school management software?

In every management software, there is a requirement of physical memory and frequent backup of the data to prevent the loss. In the cloud-based school ERP software, there is no requirement for additional hardware support so it is more scalable and cost-efficient as well.

Are there any extra charges for the maintenance cost and updating feature?

No , as this is SAS module all software maintains is included in package cost.

Will I get any assistance for data migration?

Yes our support team will help for data migration.

Does your software work on my smartphone?

Of course, our education management systems software is compatible with Android and iOS platforms

What are the primary features of the school management software?

The primary features of our online school management system are parent access, student information, communication facilities, attendance management, admission and timetable management.

Will the training be provided regarding the usage of the software?

Yes, our professional team will provide complete training to handle the software. That could be arranged over the call or any other mode for video conferencing.

For how long can I use the software?

You can use it as long as you want.

Can money be refunded in case I do not like the software?

We sign contract with the school for all such condition.

Will my data remain safe in your school ERP software?

Yes, we care for the client’s beneficiary and security is the major concern. It is 100% secure and confidential as there is in-built data backup facility.

How MyDschool is different from other school ERP systems?

MyDschool is a combination of robust and user-friendly concepts. It is easy to handle but much more effective as well. There are several modules that are made for the beneficiary of every single individual who will be a part of the school directly or indirectly.

Will I get support service?

Of course, our supporting team is always ready to assist you. As a client, you can contact us via phone call or email.

Can MyDschool be customized for my institute?

As MyDschool is the digital platform for school we continuous do the upgrade and feature improvement . So if Any customised required we surely work for that.

Does your software assure us about our data security and data backup facility?

Yes, we proudly say that our school admission software is highly secured in terms of data. Additionally, it also provides a data backup facility for user convenience.

Does MyDschool software support third party plugins?

Yes we do the integration with the different plugins.

MyDschool

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Call us:+91-832-906-0369 Email:sales@mydschool.com